Client Training & Support

Welcome to your RE:GEN Studio. On behalf of our passionate team, thank you for your being our client.

We've created the below resources and training guide series to help you understand, use and master our products.

If you can’t find the answers you need here, please submit an enquiry via the form at the bottom of this page. Our client support team will respond within 2 working days.

The RE:GEN

Energym Client Welcome Series

The Ohm

Energym Client Welcome Series

In Class Game Software

Energym Client Welcome Series

The Halo

Energym Client Welcome Series

HANDLEBAR ADJUSTMENT

LUBRICATING ADJUSTABLE PARTS

A silicone-based lubricant is recommended.

REPLACING THE SADDLE

Tightening the belt

FAQs

Ensure the handlebar locking pin is engaged and the tightening levers are fully tightened. Please see the above support video for further guidance.

STILL NEED SUPPORT?

We hope the above video guides have helped you to solve your issue, but if not please complete the form below to get in touch with our Customer Care team. We aim to get back to all existing customers within 2 working days.

If you are not an existing customer, please complete the contact form found by clicking the link below.